Australia-wide shipping via Australia Post.
Shipping is calculated at checkout based on size, weight and destination.
1. Dispatch Times
- Stock items: usually dispatched within 1 to 3 business days.
- Custom or made to order items: dispatch time will be confirmed at the time of order.
2. Shipping Costs
Live Australia Post rates apply at checkout.
We do not offer free shipping unless stated on a product or promotion.
3. Delivery Times
Once dispatched via Australia Post, typical delivery times are:
- Metro areas: 2 to 5 business days
- Regional and rural: 3 to 10 business days
These delivery times are estimates only and may vary depending on location and Australia Post network conditions.
4. Local Pickup
Pickup is available from our factory:
7 Hilton St, Dandenong VIC 3175
Please contact us in advance to arrange pickup.
5. Bulk or Freight Orders
For large commercial orders such as pallet shipments or heavy freight, contact us to discuss shipping options and costs.
6. Track Your Order
Once your order is shipped, you will receive tracking details via email. Use the Australia Post tracking link to monitor delivery.
7. Address Accuracy
Please ensure your shipping address is correct at checkout.
If an incorrect address is provided and the parcel is returned, you may be responsible for re-shipping fees.
8. Questions
If you have any questions about shipping costs or delivery times, contact our team and we will assist you.
